Return Policies

Textbooks and merchandise that are not picked up after 45 days from date of payment are subject to be returned to store inventory without a refund to the original payment method.

Textbook Returns

We are happy to processreturns and exchanges when the following conditions are met:

• Returns/Exchanges will be accepted durin gthe first six (6) days of the semester for the fall/spring term and five (5) days from the first day of the winter/summer term.
• The last day to return books will be posted in the Bookroom and University Store. Books purchased after those times are not returnable.
• A cash register recipt is required for all returns & exchanges.
• New books must be in new, unmarked condition without higighting, writing, or underlining. The cover and pages of the book must be intact and unspoiled.
• Books purchased shrink wrapped must be returned with shrinkwrap intact.
• If you purchased books with a credit card, you must have your credit card or credit card information (account number/expiration date) to complete a return.
• If you purchase books with a personal check, there is a six (6) day waiting period for a cash refund.

Clothing & Gift Returns

• A sales recipt is required for all returns.
• Merchandise must be returned in the same condition as purchased.
• All returns must be made within 30 days.
• Clearance items may be returned for an even exchange or a university store gift certificate.
• Clothing that has strong oders or perfume, remnants of animal or human hair, or signs of having been washed or worn may not be returned.

Electronic Merchandise Returns

• Un-opened electronic merchandise may be returned within 14 days of purchase with original recipt. The refund will be issued back to the original payment method.
• Opened merchandise is non returnable.
• Exchanges or returns of software products will only be accepted in sealed, unopened packaging.
• Defective merchandise will be inspected and tested at the discretion of a manager prior to the issue of the same item.
• Refunds without recipts will be issued via in-store credit only and givin for the lowest price the merchandise has sold for.